PinkVERIFY™ Certified ITIL v3 Toolsets

The tools listed below meet 100% of the PinkVERIFY ITIL v3 2011 general, core, and integration suitability requirements.

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assyst 11
PinkVERIFY 2011
16 Processes
AM AVM CAP CHG EV
FM IM ITSCM KM PM
REL RF SACM SCM SLM
SPM

CITSmart V9
PinkVERIFY 2011
16 Processes
AM AVM CAP CHG EV
FM IM ITSCM KM PM
REL RF SACM SCM SLM
SPM

Marval MSM v14.21
PinkVERIFY 2011
16 Processes
AM AVM CAP CHG EV
FM IM ITSCM KM PM
REL RF SACM SCM SLM
SPM

4Biz Helium
PinkVERIFY 2011
16 Processes
AM AVM CAP CHG EV
FM IM ITSCM KM PM
REL RF SACM SCM SLM
SPM

servicenow
ServiceNow Quebec
PinkVERIFY 2011
16 Processes
AM AVM CAP CHG EV
FM IM ITSCM KM PM
REL RF SACM SCM SLM
SPM

USU IT Service Management 5.2
(including USU Knowledge Management 7.1 and
USU IT & Service Monitoring 5.8)
PinkVERIFY 2011
16 Processes
AM AVM CAP CHG EV
FM IM ITSCM KM PM
REL RF SACM SCM SLM
SPM

helppeople Service Management V7.0
PinkVERIFY 2011
15 Processes
AVM CAP CHG EV FM
IM ITSCM KM PM REL
RF SACM SCM  SLM SPM

POB G6
PinkVERIFY 2011
15 Processes
AVM CAP CHG EV FM
IM ITSCM KM PM REL
RF SACM SCM SLM SPM

vFire V9
PinkVERIFY 2011
13 Processes
AM AVM CHG EV IM
KM PM REL RF SACM
SCM SLM SPM

Aranda Service Desk v8
PinkVERIFY 2011
13 Processes
AM CHG EV FM IM
KM PM  REL RF SACM
SCM SLM SPM

InfraonDesk SuiteV2.5 (Powered by EverestIMS)
PinkVERIFY 2011
13 Processes
AM AVM CHG EV IM
KM PM REL RF SACM
SCM SLM SPM

iET ITSM v8.6
PinkVERIFY 2011
13 Processes
AM AVM CHG EV IM
KM PM REL RF SACM
SCM SLM SPM

Ivanti Service Manager v2020.4
PinkVERIFY 2011
13 Processes
CHG IM KM PM REL
RF SACM SCM SLM SPM
AVM EV FM

Proactivanet v10
PinkVERIFY 2011
13 Processes
AVM CAP CHG IM ITSCM
KM PM REL RF SACM
SCM SLM SPM

CA Service Management 17.0
PinkVERIFY 2011
12 Processes
AM CHG EV IM KM
PM REL RF SACM SCM
SLM SPM

IBM Control Desk 7.6
PinkVERIFY 2011
12 Processes
AVM CHG EV FM IM
KM PM REL RF SACM
SCM SLM      

Summit v5.11.0
PinkVERIFY 2011
12 Processes
AVM CHG EV IM KM
PM REL RF SACM SCM
SLM SPM      

BMC Helix ITSM 19.08
PinkVERIFY 2011
11 Processes
AVM CHG EV IM  KM 
PM REL  RF  SACM SCM
SLM    

Provance ITSM
PinkVERIFY 2011
11 Processes
CHG EV IM ITSCM KM
PM  REL RF  SCM  SLM
SPM

SMART ServiceDesk v11
PinkVERIFY 2011
11 Processes
CHG EV IM ITSCM  KM
PM RF  SACM   SCM  SLM
SPM

Easit Service Desk 4
PinkVERIFY 2011
10 Processes
CHG EV IM KM PM
RF SACM  SLM  SCM SPM

Novell ServiceDesk v7.0.2
PinkVERIFY 2011
10 Processes
CHG IM KM PM REL
RF  SACM SCM SLM SPM

Serviceaide Intelligent Service Management
PinkVERIFY 2011
9 Processes
AVM CHG EV IM KM
PM  RF SACM SLM

helpLine v6.5.2
PinkVERIFY 2011
9 Processes
CHG IM KM PM RF
SACM SCM SLM SPM

OMNITRACKER ITSM
Center v5
PinkVERIFY 2011
9 Processes
CHG EV IM KM PM
RF SACM SCM SLM  

Naumen Service Desk V4.6
PinkVERIFY 2011
9 Processes
CHG EV IM KM PM
RF SACM SCM SLM  

ALVAO v10.4
PinkVERIFY 2011
7 Processes
AM CHG IM PM RF
SACM SCM

IT Service Management Automation 2019.05
PinkVERIFY 2011
7 Processes
CHG IM PM REL RF
SACM SCM

C2 ATOM
PinkVERIFY 2011
6 Processes
CHG IM PM RF  SACM 
SCM

Freshservice v2021
PinkVERIFY 2011
6 Processes
AM CHG IM PM  RF 
SCM

Motadata ServiceOps V7.3
PinkVERIFY 2011
6 Processes
AVM CHG EV IM PM
RF

Octopus v4.1
PinkVERIFY 2011
6 Processes
EV  IM RF  CHG   PM
SACM

tbITSM version 1.0
PinkVERIFY 2011
6 Processes
CHG IM PM RF SACM
SLM

Vision Helpdesk V5
PinkVERIFY 2011
6 Processes
AM CHG IM PM
REL SCM    

SCUA SERVICE DESK V8
PinkVERIFY 2011
6 Processes
CHG IM PM REL RF
SCM

Qualitor Software V8
PinkVERIFY 2011
5 Processes
CHG IM PM RF  SCM 

Cervello ESM Suite version 1.0
PinkVERIFY 2011
4 Processes
CHG IM PM RF  

IT Care Center (ITCC) V21
PinkVERIFY 2011
4 Processes
CHG IM PM RF  

InvGate Service Desk v6
PinkVERIFY 2011
4 Processes
CHG IM PM RF

ServiceDesk Plus 10.0
PinkVERIFY 2011
4 Processes
AM IM CHG RF  

EIRYN Service Management Version V3.5
PinkVERIFY 2011
3 Processes
CHG IM PM

Nilex Service Platform v10.7
PinkVERIFY 2011
3 Processes
CHG IM PM

SapphireIMS V 5.0
PinkVERIFY 2011
3 Processes
IM PM RF    

ServiceTonic V5
PinkVERIFY 2011
3 Processes
IM  PM RF     

SysAid Full Edition v21.2.50
PinkVERIFY 2011
3 Processes
CHG IM PM    

ADiTaaS 5.1
PinkVERIFY 2011
2 Processes
IM PM       

LeverIT IT Help Center 3.2.2.25
PinkVERIFY 2011
2 Processes
IM PM       

SolarWinds Service Desk
PinkVERIFY 2011
2 Processes
IM RF

NEO AUTOMATA Trouble to Resolve (T2R) 3.0.0
PinkVERIFY 2011
2 Processes
IM PM

CustomerConnect v2.6
PinkVERIFY 2011
2 Processes
IM RF

Felicity Version 3
PinkVERIFY 2011
2 Processes
IM PM      

   
AM = Asset Management KM = Knowledge Management
AVM = Availability Management PM = Problem Management
CAP = Capacity Management REL = Release & Deployment Management
CHG = Change Management RF = Request Fulfillment
EV = Event Management SACM = Service Asset & Configuration Management
FM = Financial Management SCM = Service Catalog Management
IM = Incident Management SLM = Service Level Management
ITSCM = IT Service Continuity Management SPM = Service Portfolio Management


View the list of PinkVERIFY certified ITIL 4 toolsets.